Select your machine:

SM‑76A Frequently Asked Questions

Find answers to common questions about the SM‑76A

General

What is the SM-76A automatic shoe cover machine?

The SM-76A is SoleMate's high-capacity automatic shoe cover machine with a built-in handle bar. It shapes a thermal shrink film cover around your shoe in about 2–5 seconds per foot — hands-free, without bending down. Each roll holds 1,600 pieces (800 pairs), so busy facilities change rolls less often.

Who is the SM-76A designed for?

The SM-76A is built for high-traffic facilities — typically 100+ entries per day — such as hospitals, laboratories, clinics, cleanrooms, manufacturing plants with shift changes and busy entrances. The handle bar gives users extra stability while stepping on.

How does the SM-76A work?

Hold the handle bar and step onto the footboard marked "PRESS". The machine shapes the film around your shoe; when the screen digits light up and you hear a long beep, the cover is done. Lift your foot off and the next film feeds out automatically for the next use.

Usage & Operation

Can I use the SM-76A barefoot?

No. The SM-76A must only be used with shoes on. Using it barefoot is not permitted and may cause injury.

What shoe sizes does the SM-76A fit?

The SM-76A fits most adult shoe sizes used in professional environments — approximately US Men's sizes 5 through 14 (Women's sizes up to approximately US 16).

How long does it take to apply a shoe cover?

Shaping takes about 2–5 seconds per foot, and the next film feeds out in about 3.5 seconds. After switching on, allow about 3 minutes for the heater to warm up.

Can I adjust the heat?

Yes. In the Data Adjustment menu, "Temp. Control" offers 9 heat levels (default 2). If covers feel loose, raise it one level at a time.

Can the SM-76A turn on and off by itself?

Yes. Use "Working Time" in the Data Adjustment menu to set daily on/off hours (default 08:10–18:15), and "Reset Time" to set the clock. Choose "Cancel Timing" to turn the schedule off.

What is the "Warm Wind" mode?

Warm Wind runs the heater continuously to warm or dry. Make sure no film is on the footboard, then press the footboard to start. Use the Up/Down keys to set the heat level (default 3). Press Enter to exit, or Next to go back to Shoe Covering.

Can I move the SM-76A easily?

Yes. Turn it OFF and unplug it first. The rear wheels let you roll it short distances; lift it off its base rather than dragging or dropping it.

Film & Refills

How many shoe covers are in one SM-76A film roll?

Each SM-76A high-capacity roll holds 1,600 pieces (800 pairs). A film box contains 2 rolls = 1,600 pairs.

How do I know when to replace the film roll?

The roll will look visibly smaller, and the film counter on the screen counts down. When you load a new roll, set "Reset Remain" in the Data Adjustment menu to match the count on the roll. If film stops feeding or covers stop forming, it is time to replace the roll.

Which film works with the SM-76A?

Only genuine SoleMate SM-76A film: PETG Film (SM-1000-BB-PETG, our recommended everyday film) or PVC Film (SM-1000-BB). SM-76C film does not fit the SM-76A. Third-party or generic film can cause jams and machine damage, and will void your support coverage.

Where can I buy replacement SM-76A film?

Order genuine SoleMate SM-76A film directly from solemateco.com, or contact our US sales team at (619) 631-8768 or our European office at (+30) 698-687-3940. Volume pricing is available.

Safety & Surfaces

Is the shoe cover film slippery?

The film is designed for normal walking. Like any shoe cover, it can be more slippery on wet, oily or polished floors. Walk carefully, do not run, and place the machine where floors are dry.

Where can I use the SM-76A?

Indoors only, in a clean, dry area: 41–104 °F (5–40 °C), humidity 87% or less, below 3,280 ft (1,000 m) elevation. Never place it outdoors or wash it with water. The film carries a small static charge, so check suitability first if your area has static-control (ESD) requirements.

What power does the SM-76A need?

The SM-76A runs on 110–220 V AC, 50/60 Hz and must be plugged into a properly grounded outlet. Maximum power is 1,300 W; standby power is about 75 W.

Support, Warranty & Pricing

What warranty does the SM-76A come with?

The SM-76A is backed by SoleMate's 12-month limited warranty, which begins on the delivery date and covers defects in materials and workmanship under normal use. Warranty remedies are repair and/or replacement parts after remote troubleshooting. Contact our support team at (619) 631-8768 to initiate a warranty claim.

What should I do if the SM-76A jams?

For a jam at the film outlet, pull the film out and reload it. If film is stuck inside, unplug the machine and see our SM-76A Troubleshooting page for clearing film under the cutter. If the issue continues, contact SoleMate support.

How do I contact SoleMate support?

Website: solemateco.com | Email: contact@solemateco.com | US Phone (Sales): (619) 631-8768 | US Phone (Accounting): (619) 519-8768 | Europe Phone: (+30) 698-687-3940. Business hours are Monday–Friday 8am–6pm PST and Saturday 9am–2pm PST.

What is the difference between the SM-76A and SM-76C?

The SM-76A is the high-capacity model with a handle bar — 800 pairs per roll (1,600 pairs per box) for facilities with 100+ entries per day. The SM-76C is our most popular commercial model for most facilities — 500 pairs per roll (2,000 pairs per box). Both are hands-free and use genuine SoleMate thermal film.

How much does the SM-76A cost?

The SM-76A is $1,995.95. SM-76A film boxes (2 rolls, 1,600 pairs) are $259.95 for PETG (about $0.16 per pair) or $214.95 for PVC (about $0.13 per pair). The SM-76A + PETG Film Combo is $2,105.90. All orders on solemateco.com are paid by credit card at checkout; ACH, wire transfer or company check are available by arrangement with our sales team before ordering.

Still Have Questions?

Our support team is here to help.